What you need to know
FAQs
IS THIS THERAPY OR MEDICAL TREATMENT ?
At MD-Detective.com, Dr. Laurance’s role is to provide educational and informational guidance in the areas of health, wellness, and performance. Her sessions are designed to help clients better understand information, organize their questions, and move forward with greater clarity and confidence. She is not providing medical treatment, therapy, diagnosis, prescribing, or other clinical care through the platform, and sessions do not create a doctor-patient relationship. MD-Detective.com is not a substitute for licensed medical or mental health care, and clients should continue to rely on their own licensed healthcare providers for those services.
DO I NEED TO HAVE A MEDICAL ISSUE OR BE AN ACTOR TO WORK WITH YOU?
Not at all. Clients come to Dr. Laurance for many different reasons. Some are trying to better understand health-related information, some are navigating stress or uncertainty in their personal or professional lives, and others are looking for support around performance, communication, or career direction. The common thread is a desire for greater clarity, perspective, and confidence.
WHAT CAN I EXPECT IN A SESSION ?
Each session is a private virtual educational session with Dr. Laurance directly. Some clients come with very specific questions, while others simply know they want a thoughtful space to talk through what they are facing. Sessions are designed to provide focused attention, educational guidance, and practical takeaways that help clients better understand their concerns, organize their thoughts, and prepare for next steps or follow-up conversations with their own providers or professional contacts.
HOW DO I BOOK A SESSION ?
Booking a session is simple. You can click ‘Book a Session’ from the website, choose a date and time that works for you, and complete a short pre-session form so Dr. Laurance can prepare for your time together. You will then follow the payment prompts to confirm your session.
IS THIS CONFIDENTIAL ?
CAN YOU HELP ME WITH BOTH HEALTH AND PERFORMANCE IN ONE SESSION?
Many clients find it helpful to discuss both health-related questions and performance or career-related concerns in the same session. Dr. Laurance’s work is designed to provide educational guidance across both areas, particularly where those topics intersect and affect confidence, communication, stress, or decision-making.
DR. LAURANCE IS LICENSED IN ARIZONA, COLORADO, FLORIDA AND HAWAII BUT I LIVE IN MINNESOTA CAN I SITLL HAVE A SESSION WITH DR. LAURANCE?
Yes. Sessions through MD-Detective.com are educational and informational in nature and do not constitute medical treatment or create a doctor-patient relationship. Because Dr. Laurance is not diagnosing, prescribing, or treating through the platform, these educational sessions are available to clients nationwide. For medical care, diagnosis, or treatment, clients should continue to rely on their own licensed healthcare providers in their state.
WOULD IT BE WISE TO TALK TO DR. LAURANCE TO GET ANSWERS TO MY HEALTH AND ENTERTAINMENT & PERFORMANCE QUESTIONS ABOUT CONFUSING THINGS I READ ON THE INTERNET?
Many people find it helpful to speak with Dr. Laurance when they are sorting through confusing or conflicting information. Her role is to provide educational explanation and context so clients can better understand what they are reading, think through their questions more clearly, and feel more prepared for follow-up discussions with their own healthcare providers or professional advisors.
I JUST GOT MY TEST RESUTS BACK FROM MY PCP AND SEVERAL OF THEM ARE ABNORMAL. WHAT DO THEY MEAN? I AM SCARED. CAN MD-DETECTIVE.COM HELP ME?
MD-Detective.com can help you better understand the terminology commonly used in lab reports and provide general educational context about how test results are typically described. While Dr. Laurance cannot interpret your specific results or provide medical advice, she can help you prepare thoughtful questions for your follow-up discussion with your PCP so you feel more informed and confident going into that conversation.
DOES MD-DETECTIVE . COM ACCEPT INSURANCE OR CONTRACT WITH INSURANCE COMPANIES?
MD-Detective.com is a private-pay educational and informational service. It does not accept insurance and does not contract with insurance companies. The services provided through the platform are not medical treatment and are not charged as healthcare services.
WHAT IS YOUR CANCELLATION POLICY ?
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
WILL I HAVE A DOCTOR-PATIENT RELATIONSHIP WITH DR. LAURANCE AT MD-Detective.COM?
No. Use of MD-Detective.com and participation in sessions through the platform do not create a doctor-patient relationship. The services are educational and informational only and are not a substitute for medical advice, diagnosis, or treatment. Clients should continue to seek medical care from their own licensed healthcare providers.
DOES MD-Detective.COM PROVIDE ANY GUARANTEES OR OUTCOMES?
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